Guide: Fix Corsair H100i Not Detected in Corsair Link (Windows 8.1)
This is a bit of an odd one to write, and honestly it’s just for myself to remember if I ever wipe/reload this new system I just put together.
I did notice during my build that my Corsair H100i and AX1200i cooler/PSU were not being recognized at all in the Corsair Link application. After verifying the header was properly attached to the motherboard, I started poking around in Device Manager, trying to figure out which device it was. I found that two different devices will show up in Device Manager when the H100i is properly detected, and they both have the Hardware ID of ‘HID\VID_1B1C&PID_0C04&REV_0200‘. This is the key in fixing things.
Windows 8.1 employs an “enhanced power management” feature, which I remember from a while back with Microsoft Knowledge Base article. After some quick research it apperas that Windows 8.1 was trying to suspend/ignore the H100i since no software was accessing it.
A quick fix to this can be done in the registry.
- Hold Win and tap R.
- In the Run window, type in regedit.exe
- Browse to
- ###### (This will be random on each install)
- You should only have one 1B1C item in Device Manager, if you have more than one, go through Device Manager and find which instance correlates to the H100i.
- Device Paramters
- Change the following values to 0
- Install/Launch Corsair Link.
- You should be almost immediately greeted by a firmware update (if your H100i is new out of box).
- Update if applicable
- Verify you can see your H100i and AXi (if present) in Corsiar Link
Hope this helps someone else searching.